Privacy policy

This policy explains how the Greenway Centre uses any personal information we collect about you.

What is personal data?

Any information about a person who can be identified, directly or indirectly – for example your name or address.

The data we collect

When you book a child onto one of our activities, we collect:

• the child’s first name and surname
• a parent or guardian’s email address
• date of birth
• location (city and country)
• ethnicity
• school

When you use the contact form on this website, we collect your name, email address, the reason you’re getting in touch and your message.

How we collect your data

We collect information about you, with your permission, when you:

• book your child onto one of our activities, such as weekly sessions and holiday programmes
• complete a consent form when booking a child onto an activity
• send us a message through this website
• contact us by email or phone

How we use your data

We may use your data to:

• contact you in an emergency
• tell you about activities happening at the Centre
• tell you about community events in the local area
• support future funding applications (for example, age and ethnicity)
• produce registers for our youth sessions and holiday programmes
• reply to messages you send us

How we look after your data

Electronic data is kept in password-protected software that helps us understand who we are reaching.

Paper records are kept on site in secure, lockable filing cabinets.

Who will see it

We will not share your data with any other organisation or person without your consent, except to prevent a crime, to safeguard someone, or where the law requires it. Any reports we produce from our data are anonymised so that no one can be identified.

How long we keep it

In line with data protection law, we keep personal data only for as long as we need it, and only for the purpose it was given. From time to time we may ask whether you’d like to stay on our mailing list.

This website

This website doesn’t use advertising or tracking cookies. It only sets the cookies needed to send the contact form securely. The map on our contact page is provided by Google and only loads if you choose to show it.

How to complain

If you have any concerns about how we use your personal information, please email us at greenwaycentre@gmail.com.

You can also complain to the Information Commissioner’s Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Helpline: 0303 123 1113. Website: ico.org.uk.